General Questions - Help
This area contains general information about the My Jobs section of MyCareer Head Hunter.
General Questions
You may edit any information in your online interview by logging into your MyCareer Head Hunter account and clicking the My Jobs section. You will see Edit options next to the details you entered during the initial online interview. Be sure to save any changes you make.
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How can I improve my match results?
MyCareer Head Hunter matches you to the best jobs for you based on your skills, experience, education and desires. If you would like to improve your match results, you may want add additional jobs to your work history. Most relevant are the jobs you’ve held in the last 6 years.
You may also wish to edit your desires. For example, if you chose to see only jobs within a 10 kilometre radius of your postcode, expanding your commuting radius to 20 kilometres may improve your match results. You can add certifications, education, and languages you speak. Also, check to make sure you selected the right profession to reflect your skills and experience.
Example: If your experience is in sales and you sell database software applications, make sure you select the Sales Profession instead of Online Information Technology.
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How can I inactivate my account?
If you would like to delete your MyCareer Head Hunter online information entirely (you will not be able to reactivate it in the future) please contact us with your request to permanently delete your details and a customer service representative will confirm when this has been done.
If you would like to discontinue using MyCareer Head Hunter at this time and may wish to use it again in the future, we suggest inactivating your account as follows to avoid having to recreate your online interview in the future.
1. Log in to MyCareer Head Hunter.
2. Click on the My Jobs navigation. Click Edit next to Matching Status and click Inactivate.
3. Log back in with your Fairfax Digital account to reactivate your account at any time in the future.
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How do I keep my details confidential when using MyCareer Head Hunter ?
Protecting your contact information is a vital part of MyCareer Head Hunter’s mission. The enhanced privacy functionality such as using an alias gives you peace of mind that your details will not be discovered by your present employer.
You can make your MyCareer Head Hunter online interview private by logging in and clicking on ‘Account Preferences.'
Select ‘Private’ and enter in an alias (anonymous display name). Be sure to save changes and employers viewing you as a job match will see only your alias (no contact information) going forward. If an employer wishes to contact you, they will make a request through the MyCareer Head Hunter website and you will receive an email where you can choose to release or withhold your contact information.
To pre-authorise companies to see your contact information, you can click a job and then click Allow Company to Contact Me. This will allow all recruiters from that company to view your contact information should they wish to view your online interview. MyCareer Head Hunter will also send emails periodically allowing you to pre-authorise those employers with high scoring job matches on your list.
If you are a private/alias candidate, you will want to remove your contact information from your online interview and possibly change company names on your resume to ‘confidential’ or something generic to remain more anonymous to. All employer matches can view your resume regardless of whether you pre-authorise them to view contact information.
You can also mark company names as confidential. Go to edit Work History under My Jobs. There will be a Confidential check box for each company you have entered and you can select ‘confidential’ if you do not want that company name displayed within your online interview.
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How long does it take to see job matches?
You will see matching jobs that suit your qualifications, skills and experiences as soon as they are available. Once you complete your online interview, MyCareer Head Hunter will present you with a list of jobs that meet your specific qualities and desires.
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What does it mean when one of my job matches is within or outside my income range target?
When looking at the income section of your job matches Within Range indicates that your desired income is at or below the target income the employer has set for the job. If you are looking for more income than the range offered by the employer you will see that you are Outside of the Range for that particular job.
Because income ranges are based on skills and experience, employers don’t typically have an exact income range to share. For this reason it is up to the employers to reach out to candidates who are a good match and discuss income requirements on an individual basis.
By providing a range we hope to provide at least a general idea as to whether a job meets your income target versus other sources that often make no reference to target income (employer websites, for instance, often remove any reference to income).
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No employers have viewed my online interview. How can I increase my visibility to employers?
Employers see ranked lists of candidate matches much like how you view your job matches.
When you see a position that you are interested in, view the job and click the Submit my Resume link. This action moves the job into your My Submissions list and notifies the employer that you are interested in the position. The next step in the process will be the recruiter making contact with you if they are interested.
Please note that MyCareer Head Hunter also offers you other features in addition to the job matching referenced above. You may want to create a Professional Page to share more with employers about your experiences and career desires.
Another feature that you may want to take advantage of is a trackable resume. You can download a trackable version of your resume from your MyCareer Head Hunter Tracking Centre. When you submit this resume for any job (whether it is an employer you learned about on MyCareer or elsewhere) you can track who views it. The company name of the employer who opens the resume will appear in your Tracking Centre in the ‘Who’s been looking at me’ section.
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What are the 10 points I’m matched on?
MyCareer Head Hunter understands that no two people, jobs or companies are alike. In order to deliver the most relevant jobs for candidates, and in turn the best candidates for employers, we identified the dimensions of a good job fit and developed the technology to bring these dimensions together to intelligently match the best candidates with the best jobs at the best companies. These dimensions include: overall skills, education, location, target income, work authorisation, industry knowledge, travel requirements, years within the current industry, work environment, and benefits.
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What does the match score mean?
Using a 10 point scale, based on the dimensions of a good job fit, MyCareer Head Hunter matches you to the best fitting job based on your skills, education, desires, experience, and more. The job match score indicates how strongly you fit with any one job. The higher the score, the better fit you are for the position based on your online interview. Through our ‘Match Comparison’ functionality, you can also compare each of your dimensions to the requirements of each job you’re matched to. You will always know how and why you match up to every position.
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Why can't I search for jobs on MyCareer Head Hunter?
With job matching, MyCareer Head Hunter applies your specific attributes such as, skills, experience, education, salary, travel, commute and more, then matches them to the jobs that fit your background and desires.
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Why is it that my online interview appears to be complete, but no skills are matching me to jobs?
MyCareer Head Hunter matches you to jobs based on several factors including the skills you identify in the questionnaires related to your work history. If the work history section shows that the questionnaire has been completed, but displays no skills contributing to your matches, this probably means that you have not answered any skills-related questions in the questionnaire. To address this, click on your ‘My Jobs’ section and then click Edit next to work history. Next, click Edit Questionnaire next to the appropriate job.
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