Technical Questions - Help
What browser should I use?
To make the most of mycareer.com.au we recommend the following:
On Windows-based machines: Mozilla Firefox, Internet Explorer 5.5 or Netscape 4.7 or above.
On Macs: Safari 1.3 or Firefox.
NB: Due to cessation of development by Microsoft, we no longer support Internet Explorer for Macs.
If you’ve been using the site without any problems and suddenly experience display problems, try downloading a new version of your browser. This should clear up your problems quick smart.
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Does this site use cookies?
Yes, we use cookies to make your experience as easy and enjoyable as possible. And as we’re exchanging information through search boxes and the like, cookies help us remember information so you don’t have to re-enter it all the time.
For more info about how we use cookies at mycareer.com.au check out our Privacy Policy.
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Do I need Java or JavaScript to use this site?
JavaScript is perfectly fine. We choose to use JavaScript so that everyone can access our services.
Some tools featured on MyCareer will not function if you have JavaScript turned off in your browser. Settings for JavaScript can be found in most browsers under 'Preferences' or 'Options'. Make sure 'Enable JavaScript' is ticked. Internet Explorer users can enable JavaScript under 'Internet Options' in the 'Tools' menu item. Select 'Custom Level' from the 'Security' tab and then enable the scripting options.
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Server Error and Time Out messages
These messages are usually temporary and fixed by clearing your cache. This is basically your computer’s short-term memory that stores all the information from pages you’ve previously viewed.
For Internet Explorer users simply hold down the SHIFT key and click REFRESH on your browser. For Netscape users hold down the SHIFT key and click RELOAD.
If you continue to have problems, try closing and re-opening the browser. If this fails or your computer isn’t performing as well as it is on other sites you might want to try reconnecting to the Internet. If you continue to have problems feel free to contact us and we’ll try to sort things out for you.
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