Payment - Frequently Asked Questions
Why do I need to pay again to cancel my job ad?
If you purchased a Web & Newspaper package (i.e. an ad in The Sydney Morning Herald and on the mycareer.com.au website) and you wish to cancel the appearance of your job ad in print, then you must change your booking to a web-only job advert. This is because your web ad has been published and must be paid for (See
Terms & Conditions).
If you proceed with the cancellation, then the original amount you approved on your credit card or via the invoice option will no longer be deducted. This original amount was scheduled for processing on the first date of publication of your job advert in print. For more information please call 1300 550 576.
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Do I receive any confirmation of my payment?
You will receive an email confirming your payment has been successful.
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How can I pay?
You can either pay by credit card, or if your account is less than $2000 you can select to be invoiced (registered Australian businesses only).
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Will I receive a receipt?
A tax invoice receipt will be posted to your nominated billing address.
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